About us

At Lancashire Sports Repairs, our story is rooted in a family passion for the outdoors and the art of repair. Founded in 1994 by David, a qualified footwear technologist with a background in manufacturing, we began as a small repair shop, dedicated to extending the life of outdoor footwear.

What started with serving other outdoor enthusiasts quickly grew. Soon, brands also began turning to us to repair their products and we expanded into repairing clothing and a variety of other equipment.

We’re based in Burnley. Like a lot of Lancashire towns, it was home to a huge number of manufacturing mills. Whilst most of these have been lost over the years, the skills still remain. It’s the reason we’re here, and the reason we still do things the way we do: proper hand skills, taught in-house, passed down rather than off the peg.

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We Use What We Repair

Everyone on the team knows their way around a workshop, but most of us know our way around a mountain too — hikers, climbers, campers, cyclists. When a jacket comes in with a blown seam or a bag’s given up at the strap, chances are someone on the bench has had the exact same thing happen to their own kit. We’re not guessing at what outdoor gear goes through. We’ve been there.

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Beyond Repairs

Repairs are what we’re known for, but it’s not all we do. Over the years we’ve helped design and build a prototype life vest for an Olympic sailing team, made custom waterproof covers for a range of electric equipment, and built bags for para-cycling gear. Anything that needs precise work with technical fabric, and someone who actually understands how the equipment gets used, tends to end up with us.

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Our values

Quality

When your desire is to prolong the life of products and those products were designed to withstand the outdoors, repairs also have to face the same tests. That’s why since day one, we have never settled for ‘good enough’ and always strived to deliver the best possible quality of repair.

Craftsmanship

We blend traditional skills with modern techniques to ensure every repair is done with the utmost care. Our repairs are hands-on with real people who truly know their craft, making a real impact.

Community

Rooted in Lancashire, a county once famous for its rich manufacturing and textile heritage, we believe in keeping these traditional skills alive. By investing in people and training local talent, we help preserve a legacy of craftmanship within our community.

We have
30+ years
of experience working on technical clothing and equipment.
We repair over
10000 items
every year for our brand partners and end consumers.
We have over
30 partners
who use us to repair their gear including Patagonia, Berghaus, Scarpa and Gore-Tex.

Contact us

Lancashire Sports Repairs (LSR) Ltd.

19 Athletic Street, Burnley,
Lancs. BB10 4LP

Opening times 8:00am - 5:00pm Monday to Thursday 8:30am - 1:00pm on Friday's

FREQUENTLY ASKED QUESTIONS

You can book a repair via the order form on our website. Once completed, you will receive a confirmation email and a reference number for your item. You can use whatever service you wish to send your item to us. Please add your reference number to the outside of the parcel.
Absolutely! Our customer service team is on site from 8:30am – 5pm, Monday to Thursday and 8:30am – 1pm on Fridays. If you’re bringing large items to us, like a family tent, please give us a call before hand so we can make sure someone is available to assess the item.
Yes, we stand by our repairs and offer a 6 months warranty on all aspects of our repairs.
Once your item arrives, we will carry out an initial assessment and then contact you. If at that stage you still wish to go ahead, payment can be made via a card over the phone or by bank transfer.
Most items go through an initial assessment, after which we will call you to discuss the repair. This can take up to a few days after arrival. If you haven't heard from us after a few days, please give us a call to check it has arrived.
In most cases, this isn’t possible. However, it may be an option for smaller repairs like basic stitching, main zip sliders or small areas of taping.