Become a partner

Helping brands and organisations repair more, waste less and keep much loved products in use for longer

Our existing partners

The impact of repair

Reducing Waste: Repair plays an important role in reducing waste, extending product life and supporting more sustainable choices.

Customer Experience: A high quality repair programme gives customers a positive reason to reconnect with a brand beyond the original purchase, while showing that the brand stands behind its products.

Warranty Economics: A repair often costs less than replacing. Redirecting even a portion of warranty claims from ‘replace’ to ‘repair’ can have a direct cost saving.

Competitive Parity: Once a few brands in a category offer repair credibly, it stops being a differentiator and starts being an expectation for customers.

Product Insight: A high quality repair solution can offer useful data such as what fails, where and how often. This can feed back into product development in a way that a refund/replacement never does.

Why partner with us?

30+ Years' Experience

Founded in 1994, we have over 30 years of experience working with clothing and equipment.

Customer Service

We have a dedicated customer service team who are always on hand to help.

Complete Repair Solution

A one-stop repair solution for footwear, clothing and equipment, removing the need to work with multiple repair centres.

Flexible Service

Whether you are looking for 10 repairs a month or 400, we offer a flexible service and will work with you to achieve your goals.

Trusted

A reliable service with excellent reviews that helps reduce waste and extend product life.

Who we work with

We support a wide range of partners, including:

– Outdoor and lifestyle brands
– Retailers
– Schools, colleges and universities
– Outdoor activity centres
– Charities, clubs and community groups

We are proud to partner with Lancashire Sports Repairs, whose 30 years of expertise and consistently high standard of workmanship have made them a trusted extension of our repair operations. Handling over 1,800 items annually with professionalism across a wide range of clothing and footwear repairs, we greatly value their support and look forward to continuing our strong relationship for many years to come. Berghaus Repairs Team – Repairhaus

For us at Haglöfs, it is important to work with skilled repair centres. That is why we have been working with LSR for many years. Haglöfs